You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Alphadi Deutschland GmbH
Heinrich-Hertz-Straße 3b, 34123 Kassel, Germany
Phone: +49 561 949 189 0
Email:
info@alphadi.org
by means of a clear statement (e.g., a letter sent by post or an email) about your decision to cancel this contract. You can use the attached sample withdrawal form, which is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you requested that the services begin during the withdrawal period, you shall pay us an appropriate amount which corresponds to the proportion of the services already provided up to the point at which you informed us of the exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services provided for in the contract.
The right of withdrawal does not exist or expires prematurely in the following cases:
- Fully provided service: The right of withdrawal expires in the case of a contract for the provision of services if we have fully provided the service and have only begun to perform the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon full performance of the contract by us.
- Digital content: The right of withdrawal expires in the case of a contract for the supply of digital content not on a tangible medium (e.g., software downloads), if we have begun to perform the contract after you have expressly agreed that we begin to perform the contract before the expiry of the withdrawal period and you have confirmed your knowledge that you lose your right of withdrawal by agreeing to the commencement of the performance of the contract.
- Seminar/event contracts: For contracts for the provision of services in connection with leisure activities (§ 312g Abs. 2 Nr. 9 BGB), the right of withdrawal does not apply if the contract provides for a specific date or period for the provision.
For seminars with a fixed date, the right of withdrawal is generally excluded according to § 312g Abs. 2 Nr. 9 BGB. The cancellation conditions according to our terms and conditions are decisive.
If you wish to cancel the contract, please fill out this form and return it. Use is voluntary — any other clear statement is also sufficient.