Learn how to conduct internal and external audits professionally according to DIN EN ISO 19011 — from planning and execution to evaluation and follow-up.
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Internal and external auditing describes the structured assessment of quality management systems by qualified auditors — whether within the organization, at suppliers, or through certification bodies.
Audits ensure compliance with standards, identify improvement opportunities, and strengthen confidence in quality management systems. In this module, you will learn practical approaches for planning, conducting, and documenting audits according to ISO standards.
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