Learn how modern quality management systems based on ISO 9001 are structured, documented, and effectively implemented within organizations.
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Quality management according to ISO 9001 defines the requirements for structured quality management systems that help organizations standardize processes, improve customer satisfaction, and drive continuous improvement.
The standard is recognized across industries worldwide and forms the basis for certifications. In this module, you will learn the core requirements of ISO 9001 and understand how quality management systems are built and applied in practice.
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