Sales Excellence means far more than mere sales success. It is about designing sales processes holistically – efficiently, customer-centered, and culturally anchored. With methods from Lean Six Sigma, inefficient processes are made visible, bottlenecks are eliminated, and measurable performance improvements are achieved – also in the context of Key Account Management and the development of strategic customer relationships. At the same time, systemic and behavior-oriented aspects are integrated to sustainably change thinking and action patterns in sales. The focus is on the interplay of process optimization and a systemic understanding of customer relationships – for organizations that create customer value, act in partnership, and continuously learn
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Building on Discover Excellence, participants in this 2–3-day in-person workshop deepen the "Continuous Improvement" dimension of the Shingo Model™: five leadership principles, customer value perspective, ideal behavior standards. For CI, Lean, and Six Sigma professionals as well as leaders.
Building on Discover Excellence and Systems Design, this 2-day workshop shows how organizational excellence is achieved through broad employee engagement – not through top-down directives. Participants define ideal behaviors and systems based on the Shingo Model™. For continuous improvement, Lean, and Six Sigma professionals as well as leaders.
Building on Discover Excellence, participants connect enterprise purpose, management systems, and value stream alignment using the Shingo Model™.
The final workshop deepens all five Shingo dimensions and shows how systems promote sustainable ideal behavior, structure cultural transformation, and anchor business strategy with the Shingo Model™.
This webinar takes place as an Online Live Webinar. Participants benefit directly from each other – through open questions, shared experiences and genuine real-time exchange.
